Informativa sulle spedizioni
ORDER PROCESSING:
Please allow 24 hours to process your order. Expect an email within 1 business day to let you know your order is on the way!
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 4km of our headquarter. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Local shippings will be delivered within 48 hours.
FLAT RATE SHIPPING
Orders are generally dispatched within 24 hours using Bartolini, InPost or UPS. Flat rate shipping fee of 7 euros applies to orders shipping to Italy (4 euros in case of shipping to InPost lockers) and 12 euros to the countries of European Union (8 euros in case shipping to InPosts lockers).
We do not ship outside of EU at this time.
FREE SHIPPING FOR ORDERS OVER 99€
SHIPPING ESTIMATES:
Your package should reach you within 2-3 business days.
Please note that deliveries to islands or remote places could take up an additional business day.
In case there are need for a Priority or Express shipping please contact us via mail info@gylbaby.com and we can arrange faster delivery on demand.
INTERNATIONAL SHIPPING:
We offer international shipping to all of the countries of European Union.
At this time, we do not ship to countries outside the EU.
Deliveries are estimated within 5-7 business days.
Please note that deliveries to islands or remote places could take up an additional business day.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@gylbaby.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@gylbaby.com.